Washington Township RecPlex
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Refund and Cancellation Policy


The mission of the Washington Township RecPlex is to provide for and promote the general health, safety and welfare of Township residents and guests while they are participating in activities at the RecPlex. As part of that Mission, it is understood that RecPlex activity participants may have reasons that require them to cancel participation in a registered RecPlex class or activity. This information sets forth the Township's policy on refunds for cancelled classes or activities. 
  • Refunds will be put on a Household Account or refunded back to a credit card. Patrons may request a refund check. Funds in Household Accounts can be used for payment of future registrations. No cash refunds are permitted. 
  • When a class is cancelled or closed by the RecPlex due to low enrollment or other circumstances, registered participants will be notified and will receive a full refund. 
  • Any cancellation or transfer will be refunded as follows: 
    • 7 days prior to the start date of the program, patrons will receive a full refund. 
    • After Day 7, patrons will receive a 50% refund. 
    • After the program starts, no refund will be given. 
  • If availability permits, transfers will be honored without a fee. 
  • One-Day Program Refunds: The above refund policy applies if participation is cancelled prior to the day of the program.
  • No refunds will be given if participation is cancelled on the day of the program or after. 
  • Written documentation will be required for medical refunds. 
  • Woodland Lights and Town Hall Theatre tickets are non-refundable. Single day ticketed events will follow the program cancellation policy. 
  • All pass refunds must be submitted in writing. 
  • Camp and rental refunds will follow the program cancellation policy